About The Client

The client is India’s third-largest luggage brand known for manufacturing luggage and accessories.

Business Need

The client wanted to integrate its existing SAP backend system with their Wondersoft Point of Sale (POS) system to ensure seamless operations. The objective behind integrating both systems was to provide a seamless connection between critical processes like sales, inventory, stock transfer, and payments.

They also wanted to synchronise the transactions between both systems and update the order status, inventory details, and other statuses in real-time. The aim was to maintain accuracy and consistency in transaction data.

The client wanted an experienced system integrator and SAP partner to integrate the systems. Due to our experience as SAP partners and system integrators, the client entrusted us with the project.

The Impact

Here are a few changes the client witnessed after we integrated the POS and SAP Backend system:

• Improvement in operations
  We improved the client's operations by integrating the Daily sales, Closing / Opening stock, Products, Prices, Stock Transfers, and Incoming Payments from SAP with the Wondersoft POS.
• Real-time insights
  The integration and synchronized data gave the client 360-degree real-time updates on new product availability at POS, inventory stock and prices, and the status of cancellations and updates. This saved the client’s time and effort in finding updated information and enabled them to make informed decisions to meet market demands.
• Accurate transactions
  The integration improved the accuracy of the transactions, reduced errors, and helped uphold the integrity of transactions. It enabled the client to minimize the scope of financial losses and deepen customer trust.
• Decrease in manual efforts
  The client no longer had to spend time and effort maintaining transactions' integrity across different systems. The flawless automated integration reduced the transaction maintenance to zero.