A large auto component manufacturing company based in Pune, India, required an ERP system that could help to reduce costs, reduce order lead times as well as manufacturing leads times. They wanted to improve gross margins by improving the efficiency of business processes across procurement, inventory, sales, marketing, distribution, finance, costing, accounting, quality management, and production operations.
Sapours not only delivered a greenfield S/4 Hana implementation, but also followed it up with post-implementation custom support model, involving off-shore support with optimized on-site support as needed.
- Deliver a best-practices based greenfield S/4 HANA Implementation
- Render application support for SAP S/4 HANA system during India business hours using ITSM application tool for operational efficiency (manage incidents, service requests, and change requests)
- Provide on-call support to above applications during off-business hours