Customer-centricity has become a key differentiator for businesses. Customer-centric companies are known to be 60% more profitable than companies that aren’t. However, building a customer-centric brand in today’s connected world is not simple. Data silos have become a significant concern as companies add new channels frequently. Getting a 360-degree customer…
Driving effective customer engagement requires today’s businesses to take a completely new approach to customer experience design. With increasing competition, evolving market and technology trends, and changing customers, there is an urgent need to build front-end experiences that impress and convert. Read on to uncover why customer engagement has become so…
As a marketplace for Salesforce applications, AppExchange is used by 71% of all Salesforce users. With over 4,000 applications and solutions, AppExchange is the largest online marketplace for business applications from Salesforce. Simply put, Salesforce AppExchange caters to a wide range of business functions, including sales & marketing, customer service, and more. What…
Implementing SAP S/4HANA has become a top priority for most businesses. According to a 2022 study, 44% of businesses are already live on SAP S/4HANA or have started to move. A key part of the migration process is settling on the ideal migration strategy for your business. Going through with SAP S/4HANA…
Multiple supply chain shocks following the onset of COVID-19 have forced retailers to diversify their supply chains, improve brand resilience, and boost operational efficiency. Many are also trying to improve their inventory management practices, considering that: Out-of-stock inventory situations cost retailers more than $1 trillion annually Businesses lose $1.75 trillion annually due to…
“You can only manage what you can measure.” And if you want to remain ahead of the curve in a highly competitive marketplace, it is essential to capably measure success. For this, monitoring of Key Performance Indicators (KPIs) becomes imperative, especially as players in the eCommerce space jostle for more…
Since the pandemic hit the world, customers have been shopping online more often than at the store. The eCommerce market is booming and is poised to reach a market value of $5.5 trillion in 2022. The old and new players are finding new ways to acquire, engage, and retain customers.…
Custom Business Process helps in achieving business scenario other than offered by standard. While customizing any business process, below are some of the guidelines which should be followed in order to streamline solution. * Creation of custom business object as a separate work Centre While creating a separate Work Centre…
Defining Constraints – Validation Constraints The SAP Commerce Administration Cockpit enables you to create different types of constraints for Data Validation. You may also create groups of constraints to validate data with multiple constraints in one invocation. The available constraints include: — Attribute constraint — Type constraint Validation constraints or…
Backoffice Customization Pre-requisites : We have created new backoffice extension. Defined create wizard in backoffice-config.xml file. Configurable Flow Wizard/Create wizard. :- Create wizard allows us to create data for defined type in items.xml. Create wizard is used to create new object [ of item] from backoffice. Backoffice has action defined…