A Lot Has Changed with SAP Spartacus 5 – Here Is What to Look Forward To

A Lot Has Changed with SAP Spartacus 5 – Here Is What to Look Forward To

The world of eCommerce technology has undergone a rapid transition over the past couple of years. With consumers increasingly demanding a diverse range of experiences both at the accessibility level as well as the functionality side, the era of tightly-coupled monolithic eCommerce platforms is nearing its end.  Today, more eCommerce…

Up Your Customer Engagement Game with Emarsys

Up Your Customer Engagement Game with Emarsys

Driving effective customer engagement requires today’s businesses to take a completely new approach to customer experience design. With increasing competition, evolving market and technology trends, and changing customers, there is an urgent need to build front-end experiences that impress and convert. Read on to uncover why customer engagement has become so…

How Can We Migrate the Standard Accelerator-Based Storefront to Spartacus

How Can We Migrate the Standard Accelerator-Based Storefront to Spartacus

For long, customers have loved the impact that custom storefronts made on SAP Commerce Cloud. From enabling rapid personalization to intuitive and hassle-free navigational experience, storefronts have helped businesses transform their online retail experiences. However, the days of JSP-based templates provided by Accelerator storefronts are soon coming to an end. …

SAP Commerce Cloud – End of Mainstream Maintenance (EoMM) is Here. What Does it Mean for you and How to Prepare Yourself?

SAP Commerce Cloud – End of Mainstream Maintenance (EoMM) is Here. What Does it Mean for you and How to Prepare Yourself?

As you know, SAP provides mainstream maintenance for its SAP Commerce Cloud solution. What happens at the end of the mainstream maintenance (EoMM) period? On EoMM, SAP will no longer release any updated patch for the specific SAP Commerce Cloud version. As a SAP Commerce Cloud customer, you can choose…

B2B Sales CRM Implementation – You Have Done It Well if…

B2B Sales CRM Implementation – You Have Done It Well if…

Without a doubt, customer relationship management (CRM) implementation is crucial for B2B companies. Nearly 75% of companies implementing CRM say this tool improves access to customer data. Additionally, 60% of companies have improved their productivity after investing in CRM solutions. However, there is a major difference between implementing and adopting CRM. Most…

Time to Change the Mindset and Move to SAP S/4HANA Public Cloud ERP

Time to Change the Mindset and Move to SAP S/4HANA Public Cloud ERP

Today, businesses can adopt cloud technologies to scale their operations, accelerate business growth, and improve efficiency. They can establish a set of best practices to foster unprecedented efficiency and profitability. But this entails them to be agile and adopt a smart ERP such as SAP S/4HANA Cloud.  SAP S/4HANA public…

Key Considerations in Your Salesforce AppExchange Strategy

Key Considerations in Your Salesforce AppExchange Strategy

As a marketplace for Salesforce applications, AppExchange is used by 71% of all Salesforce users. With over 4,000 applications and solutions, AppExchange is the largest online marketplace for business applications from Salesforce. Simply put, Salesforce AppExchange caters to a wide range of business functions, including sales & marketing, customer service, and more. What…

Sales And Service Enablement with Salesforce CPQ Usage for Enterprise Sales

Sales And Service Enablement with Salesforce CPQ Usage for Enterprise Sales

Sales can’t be restricted to “mere” financial deals anymore; it is a business collaboration with customers. In the fast-paced, agile world, customers are more involved in the sales process than ever. According to a recent survey, 76% of customers would discontinue their business with an organization after one poor customer experience. No…

Service Enablement with Salesforce Field Service Management for After-Sales and Service, AMS, Warranty, and Repair

Service Enablement with Salesforce Field Service Management for After-Sales and Service, AMS, Warranty, and Repair

Field service agents have never had it easy; despite growing investments in modern tools, most find it challenging to get end-to-end visibility into service engagements because crucial data is often stored across different disparate systems.  The dependence on manual tasks and a sheer lack of access to the right information…

SAP Commerce Cloud Series (Part 3) – Post-Migration Care

SAP Commerce Cloud Series (Part 3) – Post-Migration Care

As new versions of SAP Commerce constantly get released, upgrading/migrating to the latest version is critical to take full advantage of all the new features, bug fixes, and improvements. However, successful migration doesn’t end at just deploying the latest release. You also need to be able to use the solution…

SAP Commerce Cloud (Part 2) – Considerations for Upgrading & Migrating Your eCommerce Application

SAP Commerce Cloud (Part 2) – Considerations for Upgrading & Migrating Your eCommerce Application

Upgrading or migrating to the newer versions of SAP Commerce Cloud is one of the best decisions you can make to accommodate operational flexibility, scalability, and adherence to demographic requirements.  Commerce Cloud’s prominence over on-prem or traditional SAP solutions is evident owing to better front-end purchase experience capabilities, on-demand scalability…

SAP Commerce Cloud Series (Part 1) – Upgrade and Migrate – The Need of the Hour

SAP Commerce Cloud Series (Part 1) – Upgrade and Migrate – The Need of the Hour

Last year on Singles Day, customers using SAP Commerce Cloud received 55% more orders and recorded a 77% increase in sales. Those using this solution since 2019 enjoyed a whopping 10x growth in order volume.  It’s no surprise that the Single Days, the Black Fridays, and the Cyber Mondays of the eCommerce…

How Manufacturers Can Digitize Their Value Chain With S/4 HANA

How Manufacturers Can Digitize Their Value Chain With S/4 HANA

According to McKinsey, 1-2 months long supply chain disruptions occur every 3-4 years in the post-pandemic world. Such disruptions are characterized by various man-made disasters (regulation inefficiencies, cyberattacks, trade disputes, theft, etc.).  Of course, natural disasters (pandemic, acute climate, financial crisis, etc.) also have a major impact, resulting in combined losses…