In August 2022, Salesforce announced the release of the Composable Storefront, a headless storefront that enables retailers to quickly make changes to their online store. Thanks to its flexible architecture, retail and other industries are gradually transitioning towards headless commerce. According to the Salesforce “State of Commerce” report, over 75% of commerce-based…
The global eCommerce sales size is expected to reach over USD 5.54 trillion in 2022. The COVID-19 pandemic accelerated the adoption of eCommerce as a more convenient and safer choice of shopping for billions of consumers worldwide. For retailers, however, the shift to eCommerce required a holistic adoption of a…
Customer experience defines business success. Be it attracting new customers or retaining existing ones, delivering exceptional customer experience is now non-negotiable in a global and extremely competitive business environment. Traditionally, customer experience, or CX as it is more popularly known, touches the traditional sales and marketing touch points along the…
The pace of digital transformation is only accelerating as the business world continues to seek ways to improve business outcomes and competitiveness in a tough global market. Solutions like SAP S/4HANA Cloud public edition are coming up to meet the current and future needs of enterprises and are playing a…
As you know, SAP provides mainstream maintenance for its SAP Commerce Cloud solution. What happens at the end of the mainstream maintenance (EoMM) period? On EoMM, SAP will no longer release any updated patch for the specific SAP Commerce Cloud version. As a SAP Commerce Cloud customer, you can choose…
As new versions of SAP Commerce constantly get released, upgrading/migrating to the latest version is critical to take full advantage of all the new features, bug fixes, and improvements. However, successful migration doesn’t end at just deploying the latest release. You also need to be able to use the solution…
Upgrading or migrating to the newer versions of SAP Commerce Cloud is one of the best decisions you can make to accommodate operational flexibility, scalability, and adherence to demographic requirements. Commerce Cloud’s prominence over on-prem or traditional SAP solutions is evident owing to better front-end purchase experience capabilities, on-demand scalability…
Last year on Singles Day, customers using SAP Commerce Cloud received 55% more orders and recorded a 77% increase in sales. Those using this solution since 2019 enjoyed a whopping 10x growth in order volume. It’s no surprise that the Single Days, the Black Fridays, and the Cyber Mondays of the eCommerce…
As more and more companies embrace the inevitable transformation of digital technology, Salesforce seems more relevant today than ever before. Retail, Fashion, and the grocery industry have successfully leveraged this technology to gain tangible business impact. As a process-specific, cloud-based business technology, Salesforce continues to grow and gain popularity amongst…
Today, sales are all about customer experience and the relationship of companies with their customers. Successful organizations are leveraging the strengths of Customer Relationship Management (CRM) solutions. The global revenue of CRM is expected to cross $80 billion by 2025. Salesforce CRM is one of the leading and most popular…