The world of eCommerce technology has undergone a rapid transition over the past couple of years. With consumers increasingly demanding a diverse range of experiences both at the accessibility level as well as the functionality side, the era of tightly-coupled monolithic eCommerce platforms is nearing its end. Today, more eCommerce…
Customer-centricity has become a key differentiator for businesses. Customer-centric companies are known to be 60% more profitable than companies that aren’t. However, building a customer-centric brand in today’s connected world is not simple. Data silos have become a significant concern as companies add new channels frequently. Getting a 360-degree customer…
As you know, SAP provides mainstream maintenance for its SAP Commerce Cloud solution. What happens at the end of the mainstream maintenance (EoMM) period? On EoMM, SAP will no longer release any updated patch for the specific SAP Commerce Cloud version. As a SAP Commerce Cloud customer, you can choose…
Let’s look at some interesting facts about SAP, arguably, the number 1 ERP in the market. 99 of the 100 largest companies in the world are SAP customers 77% of the world’s transaction revenue touches an SAP system $16 trillion of consumer purchases worldwide go through SAP systems The scale…
Without a doubt, customer relationship management (CRM) implementation is crucial for B2B companies. Nearly 75% of companies implementing CRM say this tool improves access to customer data. Additionally, 60% of companies have improved their productivity after investing in CRM solutions. However, there is a major difference between implementing and adopting CRM. Most…
Today, businesses can adopt cloud technologies to scale their operations, accelerate business growth, and improve efficiency. They can establish a set of best practices to foster unprecedented efficiency and profitability. But this entails them to be agile and adopt a smart ERP such as SAP S/4HANA Cloud. SAP S/4HANA public…
Field service agents have never had it easy; despite growing investments in modern tools, most find it challenging to get end-to-end visibility into service engagements because crucial data is often stored across different disparate systems. The dependence on manual tasks and a sheer lack of access to the right information…
As new versions of SAP Commerce constantly get released, upgrading/migrating to the latest version is critical to take full advantage of all the new features, bug fixes, and improvements. However, successful migration doesn’t end at just deploying the latest release. You also need to be able to use the solution…
Upgrading or migrating to the newer versions of SAP Commerce Cloud is one of the best decisions you can make to accommodate operational flexibility, scalability, and adherence to demographic requirements. Commerce Cloud’s prominence over on-prem or traditional SAP solutions is evident owing to better front-end purchase experience capabilities, on-demand scalability…
Last year on Singles Day, customers using SAP Commerce Cloud received 55% more orders and recorded a 77% increase in sales. Those using this solution since 2019 enjoyed a whopping 10x growth in order volume. It’s no surprise that the Single Days, the Black Fridays, and the Cyber Mondays of the eCommerce…