Field service agents have never had it easy; despite growing investments in modern tools, most find it challenging to get end-to-end visibility into service engagements because crucial data is often stored across different disparate systems. The dependence on manual tasks and a sheer lack of access to the right information…
As new versions of SAP Commerce constantly get released, upgrading/migrating to the latest version is critical to take full advantage of all the new features, bug fixes, and improvements. However, successful migration doesn’t end at just deploying the latest release. You also need to be able to use the solution…
Upgrading or migrating to the newer versions of SAP Commerce Cloud is one of the best decisions you can make to accommodate operational flexibility, scalability, and adherence to demographic requirements. Commerce Cloud’s prominence over on-prem or traditional SAP solutions is evident owing to better front-end purchase experience capabilities, on-demand scalability…
Last year on Singles Day, customers using SAP Commerce Cloud received 55% more orders and recorded a 77% increase in sales. Those using this solution since 2019 enjoyed a whopping 10x growth in order volume. It’s no surprise that the Single Days, the Black Fridays, and the Cyber Mondays of the eCommerce…
Regrettably, delayed product deliveries, payment failures, shipping problems, or inventory control issues are common in the retail sector, not to mention the uphill task of updating the fall or rise of product prices. Besides, the retail industry is highly sensitive to changes in consumer and market sentiments. Therefore, retailers must…
Building and nurturing a good sales pipeline is the ideal strategy for any business to have a solid forecast of their future growth. However, simply having a pipeline in place with prospective deals doesn’t add figures to the balance sheet every financial year. Sales pipelines achieve their glory when it…
According to McKinsey, 1-2 months long supply chain disruptions occur every 3-4 years in the post-pandemic world. Such disruptions are characterized by various man-made disasters (regulation inefficiencies, cyberattacks, trade disputes, theft, etc.). Of course, natural disasters (pandemic, acute climate, financial crisis, etc.) also have a major impact, resulting in combined losses…
There always seems a certain finality to leaving. We might think that the door is shut when we decide to leave, but who says you can’t return? In this case, we are speaking of employees who part ways with employers and leave the organization for better opportunities. But not every…
In the wake of ever-soaring competition, businesses need to drive up interest for their products in the market to remain sustainable. One of the reasonable ways to achieve this is to focus on retaining and extending the relationships they have with existing customers. There is no one better than your…
Even the world’s most known and popular automakers are constantly facing product recalls due to reasons galore: incorrect gear functions, dysfunctional automatic door locks, transmission issues, steering columns, and more. Although such recalls help ensure the safety of car owners and the community in general, they can be highly costly…